Shipping Policy
LoanAuto Market offers vehicle shipping options to help buyers receive their bank repossessed vehicle without unnecessary delays. This Shipping Policy explains how shipping works, what to expect after purchase, and which responsibilities belong to the buyer and the transporter.
Shipping Availability
Shipping is available within the United States, subject to carrier coverage and route access. Some rural locations or restricted delivery areas may require pickup from a nearby terminal or an agreed meeting point.
Areas We Commonly Serve
Major cities and surrounding suburbs
Most interstate routes and regional hubs
Terminal pickup locations when door delivery is not available
Shipping Quotes and Pricing
Shipping cost depends on several factors, including vehicle size, pickup location, delivery destination, route demand, and the type of transport selected. A shipping quote can be requested before finalizing your purchase so you can plan your total budget accurately.
Prices are provided by third party carriers and can change due to fuel costs, weather conditions, seasonal demand, and carrier availability.
Transport Options
Open transport
Most economical option and commonly used for standard vehicles.
Enclosed transport
Recommended for high value, rare, or performance vehicles, including select Ferrari, BMW, Audi, and luxury models where extra protection is preferred.
Processing Time and Scheduling
Shipping scheduling begins after payment confirmation and completion of required purchase documents. Dispatch timing varies based on carrier availability and route schedules.
Estimated dispatch window
1 to 5 business days in most cases
Estimated transit time
3 to 10 business days after dispatch for many routes, depending on distance and carrier timing
These timeframes are estimates, not guarantees.
Vehicle Pickup and Delivery
Carriers typically contact the buyer using the phone number provided during checkout to coordinate delivery timing. Buyers must ensure they can be reached and can accept delivery during the scheduled window.
Delivery Requirements
A valid photo ID may be required upon delivery
A designated adult must be present to receive the vehicle
A safe delivery location must be provided, with room for a carrier truck when door delivery is used
If a carrier cannot access the delivery address, delivery may be completed at a nearby location arranged with the driver.
Inspection at Delivery
Buyers should inspect the vehicle when it arrives and confirm its condition before signing the carrier delivery receipt. Note any visible damage on the delivery paperwork and take clear photos immediately. Reporting concerns after the delivery receipt is signed may limit carrier claims options.
Shipping Insurance and Carrier Responsibility
Carriers generally provide cargo insurance during transit. Coverage limits, exclusions, and claim procedures vary by carrier. LoanAuto Market can help you request carrier insurance details before dispatch.
LoanAuto Market does not operate as the carrier and is not responsible for delays, route changes, weather impacts, or carrier scheduling issues.
Title, Registration, and Local Requirements
Buyers are responsible for registration, emissions testing, inspections, and any local requirements in their state. Shipping does not include registration services unless explicitly stated in writing during the purchase process.
Cancellations and Shipping Changes
Shipping arrangements should not be changed once a carrier has been dispatched, since rerouting can add fees. If you need to cancel or modify shipping, contact our support team immediately.
Possible fees may include
Carrier cancellation charges
Storage fees if a vehicle cannot be picked up or delivered as scheduled
Redelivery fees when a delivery attempt fails due to buyer unavailability
Special Circumstances
Severe weather, road closures, and regional events can impact transit times. Some vehicles may require special handling if they are inoperable or have mechanical issues. If a vehicle needs winch loading or special equipment, shipping costs may increase.
Contact
Questions about shipping quotes, scheduling, delivery requirements, or carrier documentation can be directed to LoanAuto Market support. Provide your order number and delivery ZIP code for faster assistance.